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Your Heat Pump is Not Working – How to Troubleshoot It

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Heat pumps are becoming a more popular alternative to traditional heating appliances due to their ability to heat and cool efficiently, resulting in low energy consumption. Their efficiency and cost make them a popular purchase for homeowners.

As an alternative, a heat pump might not shut off after use, or it might run constantly. While heat pumps are efficient and convenient, they are subject to wear and tear like any other machine. Here’s a list of troubleshooting steps to help you figure out why your heat pump isn’t working.

Best Troubleshooting Tips For Diagnosing Your Heat Pump Problems

1. Check Your Thermostat

The thermostat should always be the first thing you check when your heat pump isn’t cooling properly, despite what it may sound like. Make sure the temperature is at least 2 degrees lower than the current indoor temperature and that the thermostat is set to cool.

2. Check If The Outdoor Unit is Working as Well

Your heat pump draws heat from the outside air into your home. Snow, ice, leaves, and other debris will obstruct airflow to your heat pump. If the dirt and debris buildup becomes too severe, your heat pump will stop working. Fortunately, there is a simple solution. Clear away any ice, dirt, snow, or twigs to provide airflow to your heat pump.

3. Check to Reverse Valve

Inspect reverse valve whether it is operational. This can be accomplished by operating your heat pump in one mode, such as heating, and then switching to cooling mode. If it works fine in one mode but not the other, the problem may be with the heat pump’s reversing valve, which switches the unit from heating to cooling or vice versa. Contact heat pump installation in Santa Maria, Ca, to inspect it.

4. Check The Refrigerant Level

If your heat pump runs out of refrigerant, it will not be able to meet cooling or heating demands. A leak is the most common cause of this. Contact the heat pump service in Santa Maria, CA, to troubleshoot the issue, repair leaks, and recharge the system.

5. Inspect Your Unit

Next, ensure the other parts of your heat pump system are powered if your thermostat appears to be on. These parts have separate power switches and circuits intended just for them. Make sure the indoor air handler’s power switch is turned on by checking it.

The power switch needs to be set to ON, which can be found on the outside unit or close by on the exterior wall of your home where the refrigerant lines enter.

Check your home’s electrical panel to ensure that a blown fuse or tripped breaker does not interrupt the circuits controlling the indoor and outdoor units. If necessary, replace or reset.


The simplest approach to extend the life of your heat pump is to do annual maintenance on it. There are a few simple troubleshooting methods for heat pump related difficulties, but many problems are better diagnosed and corrected by an experienced technician. If your heat pump fails unexpectedly, our Organs And Sons experts will assist you in determining the requirements you need for heat pump repair or new heat pump installation in Santa Maria, Ca.

Call us if heat pump troubleshooting does not resolve the issue.